By Lindsay McKenzie
09/11/2018 on Inside Higher Ed
“…The Florida college modified its IT help desk system last year to keep track of alerts. The platform, called TeamDynamix, allows faculty members to create a work order that tells staff in advising or the financial aid office that a student needs help….” Read full article here.
By Rhonda Spells-Fentry
05/2018 on Education Technology Insights
…To do this, PGCC has invested in TeamDynamix, a service management platform with integrated project portfolio management. The technology encompasses a broad range of needs from ticketing to problem and incident management, change management, asset tracking and project portfolio management all on one platform…Read full article here.