05/28/2021 on Inside Higher Ed
…”It’s not appropriate for AI to be making decisions, and it’s unfair to expect faculty to do that work,” Morgan said.The company will continue to use AI, but two ProctorU staff members will now review webcam footage to try to ensure that students are not penalized inappropriately for innocent actions. This is particularly important for students granted special accommodations, Morgan said.
Finding a way to ensure that there is human oversight over academic integrity decisions is something that ProctorU has been discussing for a long time, Morgan said. During the pandemic, when use of remote proctoring software exploded, it became undeniable that the proctoring services were not being used as intended, he said….Read full article here.