Thought Leadership

How employers can foster and develop resilience with IT staff: Encourage a growth mindset

By Al Kingsley
12/12/2023 – IT World Canada

Every employee can benefit from having a “growth mindset,” which is the ability to develop and change, to recognize failures not […]

By |2026-02-11T20:16:20+00:00December 15th, 2023|K-12, NetSupport, Thought Leadership|

6 Tips for Stronger Customer Service Relationships in Training Programs

By Emily Brancel and Keyona Wilson
12/13/2023 – Training Magazine

At MedCerts, our customers are students, and we have worked with thousands of them as they balance coursework […]

By |2026-02-11T19:38:17+00:00December 14th, 2023|Higher Education, MedCerts, Thought Leadership|

Unlocking New Pathways Through Training Programs

By Craig Sprinkle
12/12/2023 – Volt Edu

With the recent media coverage about the cost of education, ballooning student debt and dwindling college enrollment, it’s a good […]

By |2026-02-11T19:38:17+00:00December 14th, 2023|Higher Education, MedCerts, Thought Leadership|

5 strategies to reduce teacher stress and improve retention

By Al Kingsley
11/06/2023 – eSchool News

Teaching has always been a stressful profession, but since the pandemic it has become even more so. Nearly three […]

By |2026-02-11T20:16:20+00:00November 7th, 2023|K-12, NetSupport, Thought Leadership|

Exciting new edtech? Don’t forget the load on teachers, support staff and IT

By Al Kingsley
10/18/2023 – District Administration

Education technology is advancing and innovating at an inspiring pace, driven mostly by generative AI. In and out of the classroom, technology […]

By |2026-02-11T20:16:20+00:00October 19th, 2023|K-12, NetSupport, Thought Leadership|

3 priorities for new CEOs when taking the reins

By Craig Sprinkle
10/11/2023 – Fast Company Executive Board

Every new CEO faces challenges in the first few months of their tenure, whether they were hired externally or were […]

By |2026-02-11T19:38:17+00:00October 16th, 2023|Higher Education, MedCerts, Thought Leadership|

Self-Sustaining Variability in Health Care Training Made Possible by Generative AI

By Dana Janssen
09/27/2023 – Training Industry

Tools like ChatGPT, Bing Chat and Jasper Chat have supercharged the effectiveness of scenario-based training programs like never before — not only […]

By |2026-02-11T19:38:17+00:00October 4th, 2023|Higher Education, MedCerts, Thought Leadership|

What COVID Taught Us About a Train-and-Hire Program To Recruit Frontline Workers

By Kyle Bachman
09/25/2023 – Electronic Health Reporter

The applied experience comes through an externship in clinical settings. Candidates participate in 120 hours of training with a senior certified […]

By |2026-02-11T19:38:17+00:00September 25th, 2023|Higher Education, MedCerts, Thought Leadership|

6 Suggestions IT Teams Should Ask Teachers When Evaluating Unapproved Technology

By Al Kingsley
09/21/2023 – THE Journal

Even with their plates full and their job demands high, school IT teams value teachers’ input and want to support their teachers’ […]

By |2026-02-11T20:16:20+00:00September 22nd, 2023|K-12, NetSupport, Thought Leadership|

AI forces how we define the lifespan of technology

By Al Kingsley
09/21/2023 – Tech Bullion

Organizations therefore need leaders who have vision, who aren’t afraid of uncertainty, who can recognize new potential and understand that the tech […]

By |2026-02-11T20:16:20+00:00September 22nd, 2023|K-12, NetSupport, Thought Leadership|

Train-And-Hire Programs: More Relevant And Promising Than Ever Before

By Rafael Castaneda
09/13/2023 – Forbes Business Development Council

Healthcare workforce shortages have grown more critical since the Covid-19 pandemic, as are […]

By |2026-02-11T19:38:17+00:00September 14th, 2023|Higher Education, MedCerts, Thought Leadership|

Hiring: Elevating your recruitment process in today’s digital world

By Fast Company Executive Board
08/31/2023 – Fast Company

1. TARGETED RECRUITING OPTIONS IN SOCIAL COMMUNITIES

Using tech to streamline the hiring process can start before the recruiting process. It requires rethinking the […]

By |2026-02-11T19:38:17+00:00September 6th, 2023|Higher Education, MedCerts, Thought Leadership|

An Education Veteran’s Perspective: Protecting Students & Protecting Privacy

By Al Kingsley
August/September 2023 of Ace-Ed Issue of Equity & Access Magazine 

There’s a stark difference in how schools in the United States and the United Kingdom handle […]

By |2026-02-11T20:16:20+00:00August 6th, 2023|K-12, NetSupport, Thought Leadership|

Generative AI Prompts for L&D Pros

By Lin Grensing-Pophal
07/18/2023 – HR Daily Advisor

MedCerts training programs, for example, had traditionally been scenario-based and fixed to data already existing in the […]

By |2026-02-11T19:38:17+00:00July 21st, 2023|Higher Education, MedCerts, Thought Leadership|

This key strategy can help boost teacher well-being immediately

By Mike Teng
07/14/2023 – eSchool News 

Improving teacher wellness is a complex challenge, and solving it will require a systemic approach that includes making widespread changes to improve […]

By |2026-02-11T20:16:20+00:00July 15th, 2023|K-12, NetSupport, Thought Leadership|

4 reasons university and private training partnerships are accelerating

Being able […]
By |2026-02-11T19:38:17+00:00July 6th, 2023|Higher Education, MedCerts, Thought Leadership|

Students Flourish in the Spaces Between our Focus on the Core Curriculum

By Al Kingsley
06/05/2023 – The Learning Counsel

Recently, I had the distinct pleasure of interviewing Adam Mendler, host of the popular leadership podcast Thirty Minute Mentors. Adam […]

By |2026-02-11T20:16:20+00:00June 6th, 2023|K-12, NetSupport, Thought Leadership|

Can You Hear Me Now?: Julie Campos Of MedCerts On Five Strategies Leaders Use to Diminish Distractions & Win in the Attention Economy

05/21/2023 – Authority Magazine

By |2026-02-11T19:40:50+00:00May 23rd, 2023|Higher Education, MedCerts, Thought Leadership|

Offering prior learning credits helps increase earning power

By Jonathan McCombs
05/04/2023 – SmartBrief

Then there are private training providers that offer career training programs directly aligned with the certification exams that validate a person’s knowledge and […]

By |2026-02-11T19:40:50+00:00May 4th, 2023|Higher Education, MedCerts, Thought Leadership|

How I Added a New Role to My Already Full Military Mom Life

By Kassia Fielder
05/03/2023 – FE News

This idea came to me because during my high school years I worked in an assisted living facility. I loved getting to […]

By |2026-02-11T20:15:45+00:00May 4th, 2023|Higher Education, K-12, MedCerts, Thought Leadership|

Try Out ChatGPT Now: Because Your Students Already Know About It

By Al Kingsley
04/20/2023 – Canadian Teacher Magazine

Next is efficiency. In industry, we need people able to iterate on past successes. Programmers comb through existing code to improve […]

By |2026-02-11T20:16:20+00:00April 26th, 2023|K-12, NetSupport, Thought Leadership|

Global ideas that show the power of an education servant leader

By Al Kingsley
04/18/2023 – SmartBrief 

When my children were young, my wife and I moved to a house in a neighborhood where a new secondary school was being […]

By |2026-02-11T20:16:50+00:00April 19th, 2023|K-12, NetSupport, Thought Leadership|

A 5-point plan for post-pandemic education

By Al Kingsley
04/13/2023 – eSchool News

…1. Take stock: The first step is to get an accurate picture of what is happening in your schools now. That means talking […]

By |2026-02-11T20:18:48+00:00April 15th, 2023|K-12, NetSupport, Thought Leadership|

Immersive Training Technology Is the Future of Workforce Development

04/05/2023 – Coruzant Technologies

When students have the chance to learn in real-life scenarios, they are able to master critical career skills faster. But in […]

By |2026-02-11T19:40:50+00:00April 6th, 2023|Higher Education, MedCerts, Thought Leadership|

Finding Flexibility in School and Career Was the Key to Living My Life

By Aysha Minor
04/03/2023 – FE News

…Seeing my younger brother go back to school inspired me to do the same. But instead of going to a traditional school like he was, […]

By |2026-02-11T19:40:50+00:00April 4th, 2023|Higher Education, MedCerts, Thought Leadership|

Your staff is the biggest key to making your SEL program work

By Al Kingsley
03/10/2023 – Rachelle Dene Poth Blog

…But if like so many districts, you have already purchased a program and are in the early stages of implementation, […]

By |2026-02-11T20:18:48+00:00March 11th, 2023|K-12, NetSupport, Thought Leadership|

Taking The Long View On School Governance

By Al Kingsley
03/03/2023 – Education IT Reporter

I’ve watched my children work their way through the school system and – while I realize U.K. education differs from the U.S.’s – we […]

By |2026-02-11T20:18:48+00:00March 3rd, 2023|K-12, NetSupport, Thought Leadership|

LISTEN MORE AND SPEAK LESS: INTERVIEW WITH AL KINGSLEY, CEO OF NETSUPPORT

02/03/2023 – Adam Mendler Blog

I recently went one on one with Al Kingsley, CEO of NetSupport.

Adam: Thanks again for taking the time to share your advice. First things […]

By |2026-02-11T20:18:48+00:00February 4th, 2023|K-12, NetSupport, Thought Leadership|

Goshen Health and MedCerts Partnership Creates Pipeline of Medical Assistants

By Kathy Gurchiek
02/01/2023 on SHRM

In 2021, Goshen teamed with MedCerts—a provider of career certification training in health-related careers—to offer medical assistant training. Medical […]

By |2026-02-11T19:40:50+00:00February 3rd, 2023|Higher Education, MedCerts, Thought Leadership|

It took two decades to find a path out of a low-wage career. Why was it so difficult?

By Naomi Kateley
01/27/2023 – FE News 

Earlier this year my employer, Crosby Pharmacy, needed to hire more pharmacy technicians. It’s hard to find people to work in our […]

By |2026-02-11T19:40:50+00:00January 30th, 2023|Higher Education, MedCerts, Thought Leadership|

Online Training Can Ease Healthcare Demands

By Paul Fain
12/01/2022 – Open Campus

The nation’s healthcare system continues to strain amid a severe staffing crisis. And the mounting desperation is prodding some employers to get more creative about how they hire, train, and retain healthcare workers.

MedCerts […]

By |2026-02-11T19:40:50+00:00December 10th, 2022|Higher Education, MedCerts, Thought Leadership|

There Is a Way to Bridge Fast Training in Healthcare

By Jason Aubrey
10/04/2022 – Inside Sources/DC Journal 

“Making this happen requires a new way of thinking about skills-based training, which takes commitment. It means not simply training and […]

By |2026-02-11T19:40:50+00:00October 21st, 2022|Higher Education, MedCerts, Thought Leadership|

7 Tips to Create a Company-Branded Podcast That Actually Gets Listeners

By Al Kingsley
10/04/2022 – Built In

“Very few people can resist the invitation to step into the […]

By |2026-02-11T20:19:46+00:00October 19th, 2022|K-12, NetSupport, Thought Leadership|

4 Ways Schools Can Save Money on Energy

By Al Kingsley
09/21/2022 – THE Journal

There isn’t much school leaders can do to halt the increase in oil costs or stem the rising electricity prices, but that […]

By |2026-02-11T20:18:48+00:00September 22nd, 2022|K-12, NetSupport, Thought Leadership|

Bot Technology Used in Schools Can Help Retrain and Upskill Workers

By Ramesh Balan
09/15/2022 – Coruzant Technologies

Asynchronous, self-paced learning is enhanced by integrating bot technology in the exact same way that our Knomadix bots are embedded as tutors […]

By |2026-02-11T19:32:50+00:00September 17th, 2022|Knomadix, Thought Leadership|

5 ways to make your IT department more efficient

By Nele Morrison
09/05/2022 – eSchool News

In my six years as the director of technology for the Pittsburg Independent School District, a town about 120 miles east of […]

By |2026-02-11T20:18:48+00:00September 6th, 2022|K-12, NetSupport, Thought Leadership|

BOT-ASSISTED TUTORING ONLINE FOR INSTANT FEEDBACK

By Monica Burns
08/17/2022 – Class Tech Tips

“If you’re new to the concept of bot-assisted online tutoring, then you’ll want to explore everything Knomadix […]

By |2026-02-11T19:32:50+00:00August 17th, 2022|Knomadix, Thought Leadership|

BOTS GIVE TEACHERS SUPERPOWERS SAYS RAMESH BALAN

07/28/2022 – Edcircuit 

“After all, this is how a teacher would work. If a teacher were at the student’s side – every student’s side – she would explain […]

By |2026-02-11T19:32:51+00:00July 28th, 2022|Knomadix, Thought Leadership|

AI is the key to scaling personalized, one-on-one instruction

By Ramesh Balan & Dr. Ericka Johnson-Allen
07/26/2022 – eSchool News 

“K-12 school systems are facing a “perfect storm” of challenges today.

The pandemic has put students well behind […]

By |2026-02-11T19:32:51+00:00July 26th, 2022|Knomadix, Thought Leadership|

The Future Is Now: Ramesh Balan Of Knomadix On How Their Technological Innovation Will Shake Up Education

An Interview With Fotis Georgiadis
07/25/2022 – […]

By |2026-02-11T19:32:51+00:00July 26th, 2022|Knomadix, Thought Leadership|

Don’t go to ISTE without a plan

By Al Kingsley
06/27/2022 – Edtech Chronicle

“And as hundreds, perhaps thousands of district leaders, teachers, technology experts and education companies descend on New Orleans for the 

By |2026-02-11T20:18:48+00:00June 27th, 2022|K-12, NetSupport, Thought Leadership|

It’s Time for a Different Mindset on Digital Security and Privacy in EdTech

By Al Kingsley
06/23/2022 – edCiruit

“Students spend a significant amount of time outside of formal learning ecosystems engaging with outside content and with each […]

By |2026-02-11T20:18:48+00:00June 23rd, 2022|K-12, NetSupport, Thought Leadership|

What Is Digital Poverty and Why Edtech Is Responsible for Driving Change?

By Al Kingsley
06/13/2022 – Inside Sources

“The shift to remote and hybrid learning catalyzed by the COVID-19 pandemic has highlighted many challenges and inequities in our current education […]

By |2026-02-11T20:18:48+00:00June 14th, 2022|K-12, NetSupport, Thought Leadership|

AI-enabled tech is the key to delivering personalized learning

By:  and 
06/08/2022 – District Administration

“Why aren’t all schools delivering personalized learning?

For […]

By |2026-02-11T19:32:51+00:00June 8th, 2022|Knomadix, Thought Leadership|

Ignore NAEP. Better Yet, Abolish It

By Al Kingsley
06/06/2022 – Education Week

“All year long, important data are published in the United States. Spring is the season for state education report cards. Last […]

By |2026-02-11T20:18:48+00:00June 7th, 2022|K-12, NetSupport, Thought Leadership|

Knomadix Founder Says the Power of Education AI has Arrived

By Derek Newton
05/26/2022 – Edtech Chronicle

“Using artificial intelligence (AI) to enhance teaching and learning has been a kind of nirvana for education leaders for several years now […]

By |2026-02-11T19:32:51+00:00May 26th, 2022|Knomadix, Thought Leadership|

The EdTech Founder Who’s Counting On Education AI

By Derek Newton
05/25/2022 – Forbes

“Ramesh Balan is the founder of the recently trending and talked about education company Knomadix, […]

By |2026-02-11T19:32:51+00:00May 25th, 2022|Knomadix, Thought Leadership|

Don’t forget social, emotional health for district IT staff

By Al Kingsley
05/03/2022 – eSchool News 

“During all the tumult of the last two years of schooling, from remote to hybrid to masked in-person, educators prioritized the social […]

By |2026-02-11T20:18:48+00:00May 5th, 2022|K-12, NetSupport, Thought Leadership|

How to Meet the Social-Emotional Needs of Students & Staff

By Al Kingsley
02/21/2022 – SEL Today

“Intuitively, teachers and support staff have always looked out for the well-being of students. That kind of care is hard wired into […]

By |2026-02-11T20:18:48+00:00February 22nd, 2022|K-12, NetSupport, Thought Leadership|